amungst the bad customer service, there is some good
My recent issues with Alienware as just about the supreme worst in customer service. In just a few short weeks our warranty will be up, and the computer will be a big hunk of useless cash that once was. But enough about that...
Yesterday Amazon.com sent me a $10 gift because the Smallville DVD I ordered has taken well over a week to ship. I sent in an email asking about it, they appologized for the delay, and it then shipped that day. I wonder if they pushed it forward or something. I have complained to them in the past and not gotten a gift so that was super nice. Great customer service.
Then today in my email I got a $40 gift from dreamhost.com because they say, I will have been with them 6 years this month! Now that is really nice. That was very unexpected and beyond cool. They have had time when their servers went down, or email didn't work for a day. it never really bothered me because they alwasy fixed it promptly and always communicated cleary why it happend, and how they would take action avoid it from happening again.
Our new Kingsdown matress just arrived so I can't wait to get home and sleep on it! My husband says it's not as big as he expected (we had a queen, and got a king).
In other news, I finally got that spinning lesson arranged!! Saturday :) Greta from our meetup.com knitting group is going to take the class with me. I can't wait!
